As a proud practitioner of empathetic and functional healthcare design, Hao focuses on using his deep experience as a health planner and architect to help realize Living-Centered Design in projects throughout the Pacific Northwest. As the Health Practice Leader for our Seattle and Portland offices, Hao balances empathy with the technical components of healthcare design while leading teams focused on creating human-centered healthcare experiences.
Hao is passionate about equitable design strategies and works to ensure a wide spectrum of perspectives and voices through the design process. Hao works to designing for dignity in healthcare, countering stigmas with trauma-informed and inclusive design approaches. He builds upon those diverse voices with the creative use of data and analytics to ensure healthcare spaces and operations make all feel welcome, included and cared for.
Expertise
- Designing holistic regional and community healthcare experiences and spaces
- Understanding and leveraging evidence-based research
- Lean and continuous improvement
- Diverse stakeholder facilitation
- Ambulatory, pediatric and procedural healthcare planning
Pursuits
- Promoting the aspiration of NOMA
- Supporting ecclesiastical efforts to address homelessness
- Volunteering to help refugees and marginalized communities thrive in America
- Advancing improved integration of research into planning and design
